FAQ's
FAQ's
Three Stone offers the easiest and convenient way of renting a bike and exploring the city letting you be adventurous.
For Indian Customers:
The following documents will be needed to rent a vehicle and the picture of the same needs to be uploaded.
●Driving License: Original Indian Driving license is required and a learner license is not applicable.
●Aadhar Card: Original Aadhar is required and if your mobile number updated in Aadhar is not as your registered number then upload an additional document (PAN or Passport)
For International Customers:
A valid driving license from their home country with an international driving permit is necessary along with a valid visa and passport.
Please carry the Original documents for verification at the time of pickup.
customers will have to submit the original driving license at the time of pickup and it will be returned at the time of returning the vehicle.
Note:
● If required, PAN or Passport will be requested as an additional document.
● If the required documents are not submitted or uploaded then it may lead to cancellation with a cancellation charge of 37.5% of the booking amount.
Fuel is not included in the rental charges, however, sufficient fuel will be provided to reach the nearest petrol station.
Note:
We will not be able to provide a refund In case of extra fuel leftover at the time of returning the vehicle.
Yes. A refundable deposit of ₹ 1,000 for bikes and ₹ 500 for scooters.
A fee of Rs.100 along with 2X of the rental charges per hour will be charged for vehicle being returned after the grace period of 30 mins.
Certainly! the rider must be 18 years old or above with a valid DL to ride with us.
The contact number of our fleet executive will be shared with you after the booking is successfully completed.
You can also contact our support team by calling or sending a WhatsApp message at +91-9635191270 / 9735623023, in case you have not received the fleet executive details.